How long do you keep temporary files around?
You may have noticed that Transloadit also uses tmp-*.transloadit.net locations for
some files. This is to pass around files between uploading and encoding machines, and for debugging.
We delete these files automatically after 24 hours. Temporary storage is intended for limited, short-term retrieval, not for serving files to end customers or acting as a CDN. See the usage guidance below for the retrieval limit.
Instead, download these temporary locations as soon as the Assembly is complete, or, even better, add an export Robot to your Templates so that files will be stored indefinitely in a place (S3, SFTP, etc) of your choosing and owning, as part of the Assembly execution.
Usage Restrictions:
- Temporary storage is intended for up to 10 file retrievals (e.g., downloading once to your own storage)
- Do NOT use temporary URLs to serve files to your end customers or in production environments
- Do NOT use temporary storage as a CDN - this violates our Terms of Service
- Files accessed more than 10 times or consuming excessive bandwidth violate our Terms of Service
If you need to serve files to customers, you must use an export Robot to save files to your own storage (S3, CDN, etc.) and serve them from there.
Also see: